Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
490 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 158 reviews with 5 stars · Clear filters
Very good service.
By Rene R.
Response from DBZ-Store· Nov 15, 2024
Hello Rene, Hmph. It's only natural you'd recognize exceptional service. At DBZ-Store, we accept nothing less than perfection. Your continued support for the DBZ community is acknowledged.
Autumn was awesome! Very quick and very friendly and got my order fixed with no problems.
By Jordan B.
Fast delivery, good quality product. Shirts were as I expected!
By Evilmanta
Good communication about packaging of items and estimated arrival times. Good quality items, exactly as pictured and described.
By Shane B.
I accidentally set an incorrect address and their support team fixed it VERY quickly. Autumn was quick and kind with her customer support.
By Josh M.
I had a problem with my lamp but they answered quick an I got a full refund.
By Natalie P.
Response from DBZ-Store· Jun 20, 2024
Hello Natalie, Thank you for your kind words, we appreciate your review as it will help other Saiyans avoid the evil this world is filled with. We here at DBZ-Store look forward to bringing balance to the word. We thank you for the opportunity to serve you. We apologize our efforts didn't meet your expectations. Perhaps in another lifetime we will be able to save the day.
I bought some of their merchandise for my son. Very impressed. I'm in Australia. So the shipping times were longer than in the USA. The team still managed to have all his items arrive before his birthday. 10 days before the expected date. When one of the sizes was wrong, without fuss they sent out the correct one. He absolutely loved the t-shirt, jacket and shoes. Very impressed. Customer Support was spot on as well, very responsive. Order #7206
By Adrian D.
Response from DBZ-Store· Jun 20, 2024
Hello Adrian, Thank you for your review! we are very happy to hear that your son got his merchandise for his birthday. This brings tears to my eyes as I too remember the feeling of powering up. The DBZ-Store community thanks you for your never ending support.
I got my suff I just wish they had more stuff for bardock
By Slickbardock
Response from DBZ-Store· Jun 20, 2024
Hello fellow Saiyan, your review has been heard, your wish is our command, thank you once again for the opportunity to serve you.
