DAKINEReviews of dakine.com

Terrible warranty service. Bought some reasonably good ski gloves which split on first use. Made warranty claim in May 2023 - after some initial follow-up with pics etc have never heard from them again despite many follow-up emails from me. Warranty enquiry number 343485.

Ordered a pair of mitts 8 days ago, was charged right away including for shipping. They sent an Email that it was shipped with a FEDEX tracking number that does not exist. On their website it states that the order was fulfilled. No clue where the order went and you can only contact the company during very restrictive office hours at long distance cost. Would not recommend ordering from them from Canada at least.

$11 shipping to you, $10 for return shipping. Never again! What a rip off!

bought a wetsuit started to flush at hood , a couple of emails with no resolution. will not purchase anything from this company again.

SUP leash disintegrated after minimal river only use, leaving me unattached to the board and vulnerable. Whilst i recognise warranty period had lapsed, customer team failed to recognise the safety issues and poor quality control of their kit; then told me that there was nothing they could do. I will not be buying any kit from Dakine going forward and will be advising the SUP community to do the same. Poor show!

Dakine is ignoring warranty claims by not replying to any warranty related emails. The same goes for the Dakine nordic supplier Dayone, and regardless of which communication channel is used. I've attempted to get hold of Dakine for 4 months at this point. Will never buy a Dakine product again unless this is resolved shortly.

Dakine was my go-to brand, but over the years their quality has declined significantly. No longer a Dakine consumer, I will find someone who uses quality materials.

This Company does not honour it’s warranty guarantees. They resort to ignoring emails to get rid of warranty claims. If you can’t honour it, don’t promise it