Great customer service
Great customer service! Speedy responses and very helpful!
By Fergus B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
100 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stuff your dad would wear.
Dad Brand (dadbrandapparel.com) has 100 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 67 reviews with 5 stars · Clear filters
Great customer service! Speedy responses and very helpful!
By Fergus B.
Love their brand! Have gotten multiple hats and they are good quality and last. I had a question on my recent order and they were extremely quick to respond and able to help me answer the question easily. Highly recommend!
By Mariah M.
Excellent customer service. Had a problem with my delivery and they sent a replacement overnight.
By Danny B.
I ordered three products and they all arrived at the right time except for the ball marker. I reached out about it when I realized it and they expedited a replacement and arrived a couple days later. I really appreciate it! Quality is top-notch.
By Wes
Great hat… My son got it for me for Father’s Day! Had a hiccup with shipping, and these guys were right on top of it. I will order from them again I’m sure. AEO NYC
By Albert O.
Great hats (I’ve bought 3 now), and even better customer service. Keep the positive vibes rolling Dad Brand!
By Jeffrey T.
Response from Dad Brand· Jul 3, 2024
Hey Jeffrey! Thanks so much for being a great customer, we're glad to have you and looking forward to sending more goods your way in the near future!
Dad Brand has excellent customer service! I purchased a hat for my husband for Father’s Day. After the hat arrived, I decided he would like a different hat better. When I reached out about the exchange, their customer service was prompt and they resolved my issue very quickly. My husband loves the hat and I’m a huge fan of this brand!
By Cynthia M.
Response from Dad Brand· Jul 3, 2024
Thank you Cynthia! Glad we could get this taken care of for you, appreciate you!
Fast responses with customer service
By Jacob
Response from Dad Brand· Jul 3, 2024
Thanks Jacob!