Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
63 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer custom magnets products at the best prices in the industry. Get free design or try our artwork design studio. Free online proof within 24 hours & Pay after design approval.
Custom Magnets Direct (custommagnetsdirect.com) has 63 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 56 reviews with 5 stars · Clear filters
So far in my order process I have been very impressed with Custom Magnets Direct. I chatted with an agent who was very helpful and got the proof a few hours later. I then received a call from Jennifer Curtis my account executive making sure everything was in order. I have not received the product yet, but due to the great service so far I have no doubt I will be receiving a quality product!
By Samuel L.
Custom Magnets Direct rocks!!! They were incredibly patient as I tweaked my proof till it was perfect, then I received the finished magnets less than a week later. And they look great--the colors are super vibrant and glossy. I also love that the magnets are made out of recycled materials. Plus Cmagnets.com offers the best prices on the internet. :) I would definitely recommend them to anyone who needs promotional magnets.
By Sarah N.
Excellent easy buying experience, and the magnets look terrific.
By Kathryn B.
Timothy Lee has been a great rep. Very efficient and responsive with my orders. We've ordered a variety of magnets over the years and they always come with free shipping...great bonus!
By Jane Geiger S.
Recently we were looking to make some magnets for work and I had the pleasure of dealing with Timothy Lee. Very professional, educated and very fast in response time. I will continue using them and will recommend to anybody as well. Maria Miami Fire-Department
By Nany R.
Love this service. They double checked all of my info, and checked to see if they could get me any extra discounts.
By Kristin
Timothy Lee with ProImprint helped us in a major way! His ability to coordinate our needs in such a short amount of time was phenomenal. Our event was a huge success - greatly attributed to our custom chairs and the efficient hard work of Timothy Lee! Thank You Tim!
By S. L. Copeland, MPA, Q.
Great customer service, very professional and extremely patient with the many changes I had. Jennifer Curtis was the best! She gave personal attention to my order and ensured every detail was to my satisfaction. I would definitely refer custom magnets and order from them again.
By Pamela P.
