Excellent customer service!
Quick response and excellent customer service overall! Will be buying from them regularly for our small business needs.
By Kevin R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
95 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom boxes hub is a family owned business that started its venture 15 years ago with an aim to provide eco-friendly and custom packaging solutions to its clients. the company works under the umbrella of oasis packaging inc. which is already a well-known packaging company in the industry.
Custom Boxes Hub (customboxeshub.com) has 95 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 81 reviews with 5 stars · Clear filters
Quick response and excellent customer service overall! Will be buying from them regularly for our small business needs.
By Kevin R.
Excellent customer service and on time delivery! Quality is on point with our needs. Extremely satisfied and one of our top suppliers.
By Claudia G.
CBH is on top of your jobs and they are honest about everything and very helpful.. They will follow up and are aware of your schedules. Anna is wonderful as she is patient and knowledgeable
By Steve
The box quality is great and the ability to customize is very important to our needs. Overall it has been nice working with this company for years.
By Wallcur L.
Customer servie is top knotch. This is what I really enjoyed out of this company. Sara was a great help in making my order complete and to exactly where I wanted it. The boxess I recieved were top quality
By Tom
They did very fine work
By Clean S.
I have worked with a few different boxing companies before discovering Custom Luxury Boxes, and I have to say they are hands down the best experience I have had. Their pricing is competitive, they respond quickly to my many requests, and the quality of the boxes is very beautiful. It presents the product in an elegant and luxurious way. Anna is attentive with follow-up and ensures everything is received properly, and she is also accommodating when I am working on a deadline. I am an artist who uses them for art drops, so each product has unique dimensions, and we like to go all out with the packaging. They have been very good at accommodating all of my many requests. Whatever you can dream up for packaging, they can make it happen. I even requested totes, which they were able to create for me as well. I have recommended them to all of my friends and will absolutely continue to work with them in the future.
By Kim
Nathan was very quick to reply and helpful in getting us everything we needed! The items themselves turned out great! We will definitely work with them again!
By Ragan