Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6 reviews
Custom TilesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Tiles LLC (custom-tiles dot com) is highly rated as a source of information and inspiration for anyone seeking a custom kitchen backsplash or outdoor tile mural with photographic images or artwork. Recent reviews praise their ability to reproduce photos, artwork, offer artistic design guidance, and provide quality tile products specifically tailored for commercial and residential projects. Service is personal and costs are very competitive. Custom printed tiles for walls and floors have been tested and verified by TCNA and are installed in high traffic hotels and restaurants coast to coast. Studio design clients have repeatedly depended upon custom-tiles for architectural tile expertise and timely production.
Custom Tiles (custom-tiles.com) has 6 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
6 approved reviews, newest moderated first
We needed a remake of tiles from the previous indoor to an outdoor version of same tiles. Mitch responded by quickly finding our order from about 10yrs ago and replicating it for the outdoor version. The product was produced as requested and arrived early. We are very happy overall!
By Verified customer in T.
Response from Custom Tiles· Jul 1, 2026
We appreciate the review. Thank you kindly!
Beautiful, fast work. Could not be better!
By Haven
Response from Custom Tiles· Feb 27, 2026
You provided an excellent photo for the tile backsplash mural. Thank you very much!
Found the company online. Had to get a mural printed on tiles. I called and I was amazed at how helpful they were. The project came out better than I expected. Because of that project, I did another one with them immediately after. I live in Florida and I was concerned with the product coming from Virginia (?). No issues. They were packed incredibly well without a single broken tile. Also, each tile had a sticker with a number on it and a master sheet showing location for installation. Crazy good.
By David S.
Response from Custom Tiles· Dec 16, 2025
Thanks for your kind words and the details of your review. We aim for customer satisfaction and are so glad you're pleased.
Mitch made whatever I asked possible. . The personal touch made all the difference.
By John Phillip T.
Custom tiles delivered some beautiful tiles. The cost was somewhat higher than I’d like, but the company was very responsive and delivered the tiles in a timely fashion.
By customer
Mitch was amazing to work with, he was so helpful, so fast, and made our process easy as could be! Our tiles are very pretty and we are excited to hang them up. We will be using them in the future! Thank you Mitch!
By Lilly L.
