Quick Response
Quick immediate response to the necessity of a cancelled order. Will definitely reorder shortly.
By Anonymous
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
160 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CUMA Skincare creates high-performance skincare powered by unique formulations and trusted ingredients.
CUMA Skincare (cumaskincare.com) has 160 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 45 reviews with 5 stars · Clear filters
Quick immediate response to the necessity of a cancelled order. Will definitely reorder shortly.
By Anonymous
Customer Service was great and handled my issue immediately. I appreciate the quick response!!
By DONNA R.
Customer service responded promptly and was able to help me. I appreciated their willingness to work with me and resolved my problem right away. Thanks!!
By FISHER MARISOL A.
Big ups to Maxime for the quick turn around on my question. customer service was excellent.
By greg
I haven't tried the products yet, however, the customer service is excellent!! I double-clicked on the product by mistake on order-review payment page, and they refunded me without any problem. Positive experience with them.
By Mathieu G.
I received emails from Maxime with customer Support. She emailed me the policy of how to return and receive my refund. She was extremely professional, and I look forward to receiving my refund.
By Shirley P.
It did not work for me, but they were very kind in giving me a refund when requested. I sent the unused balms back to them as well.
By Janice M.
This is a great product, but customer service and care was outstanding
By Bonnie Z.