Great experience
Customer service is outstanding. Changing units from larger to smaller storage unit was smooth and did not have any major issues. I would use this company again in the future.y
By Athena H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
541 reviews
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CubeSmart is a self-administered and self-managed real estate company that owns or manages more than 900 self-storage facilities. We are a proud, passionate and dedicated team working in a collaborative environment to provide award-winning service and innovative solutions to our Customers. With more than 1 million satisfied Customers, CubeSmart is the most trusted service provider in the industry.
CubeSmart Self Storage (cubesmart.com) has 541 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 217 reviews with 5 stars · Clear filters
Customer service is outstanding. Changing units from larger to smaller storage unit was smooth and did not have any major issues. I would use this company again in the future.y
By Athena H.