Easy.
Good selection, easy to reserve online. I just wish that they had later hours!
By Caitlyn
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
237 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CSI Rental in Manhattan And Brooklyn featuring Pro Digital, Video and Cinema Cameras, Digital Backs, Lenses, DSLR HD Video and Cinema Rigs, Strobe Lighting, HMI, Tungsten, Kino Flo, LED, Grip and Production Equipment, Location Truck Packages, Photo and Video Expendables sales, Geared towards a user friendly atmosphere understanding your needs and will help you choose the right equipment within your budget for a successful photo video shoot. Rent with confidence for best rates and service, Locations in Manhattan New York City and Williamsburg/Bushwick Brooklyn NY.
CSi Rentals (csirentals.com) has 237 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 17 reviews with 4 stars · Clear filters
Good selection, easy to reserve online. I just wish that they had later hours!
By Caitlyn
These guys are incredible. Super friendly and able to adjust orders and make recommendations. A great all around shop that I'll be going back to much more frequently.
By Clinton
Great gear, good value for the price, organized, on schedule. If you're lucky you'll get to watch the staff bicker with each other about political issues. It's quite entertaining.
By Gg
CSI rentals never have white gaffers, I always order the white and end up with the black, and no one says a word or takes it off the bill. But The customer service is great. The people are very knowledgeable, and have my equipment delivered on time even with short notice.
By Brady
Response from CSi Rentals· Dec 23, 2015
Hi Brady, Thanks for the note our apologies about the gaffers tape color issue up which seemed to be due to a item sku number mix up which has been corrected in our system
I have been using csi rentals since 2009 and they hav always been great and have a wide selection of equipment on hand. There are 2 reason however I do not give them a 5 of 5 rating. Reason number one is that they close early on Friday and are closed all day Saturday. So if something happens to your equipment Friday afternoon and you have another shoot on Saturday there is nothing you can do about it. They will refund you for the rental however if something goes wrong with it, which leads me to my second reasons for my rating. They will send out equipment that craps out on the job. This has happened 3 times to me once with a camera, once with a lens and once with a battery pack. Again they refunded my money for the gear but it did mess up my shoots. However that's been 3 out of hundreds of times I've used them and I have to say that they have always been great and have great coustomer service thank you to George and Carrie especially.
By gonzalo
Response from CSi Rentals· Dec 23, 2015
Hi Gonzalo thanks much for your positive feedback, sorry to hear about your miss hap experience and would also like to make sure you're aware that our customer service urgent team is available by email Fridays till sundown hope all goes well in the future with no need for that...
Great service
By Victoria
Response from CSi Rentals· Dec 22, 2015
Thanks
You guys are awesome. I feel you're growing and need a bigger space tho (Manhattan) so you can hold more inventory.
By A big F.
Response from CSi Rentals· Dec 22, 2015
Thanks, we are seriously considering that...
Altogether great and pretty reliable. These days these guys are my first stop for all my rental needs. Also prices are very reasonable.
By Jason
Response from CSi Rentals· Dec 22, 2015
And a great customer that makes a perfect team!