Crowley BoatsReviews of crowleymarine.com

Ordered weeks ago, no tracking info, No answer when i contact Crowley marine

Placed an order for 3 small Mercury parts that stated would ship in 3-5 days. 10 days later nothing. No shipment, no communications, no apologies for the delays. I really can't stand these companies that don't stock their parts and sell things they are not able to ship. Drop-shipping should be an outlawed practice for online stores. I recommend you don't shop with Crowley Marine as you will probably never get your order. Terrible experience and waste of time!

I took my boat to Crowley Marine for an acceleration problem and some maintenance. They test drove the boat twice for the acceleration problem and charged me $525.00 to tell me I need to drop the prop size. Crowley Marine switched the prop and put on a 17-pitch prop for the test drive, Crowley commit with the 17-pitch prop, and I quote “found it took a bit long to get on plane”. I have had my current prop for APX. 10 years and never had an acceleration problem until lately. I requested the fuel lines to be replace from the fuel tank to both motors. Crowley out right lied to me when I asked them if they replaced the fuel lines, they said they replaced both lines. I cheeked and found out they replaced APX. 2 feet of fuel line on one motor. Crowley could not diagnose the acceleration problem, so the acceleration problem still exists, and they out right lied to me about the fuel lines. Crowley boats is a joke with terrible service.

Paid for next day. Parts did not show for three days. Luckily found parts elsewhere. Did not even open box and sent back. Credited 30 percent back to card. Still trying to get the rest of my money back. Run do not walk away from this business.