Crowd StreetReviews of crowdstreet.com

Response from Crowd Street· Sep 10, 2021

Hi Joey, Thanks for the feedback, and we’re sorry for the frustrating offer experiences that occurred earlier this year. We’d like to review your account in more detail and help resolve any outstanding issues you’re experiencing with your SD-IRA, so please email [email protected] at your earliest convenience. When reaching out, please reference our exchange here on Trustpilot in your email. We look forward to hearing from you, CrowdStreet Customer Relations

Response from Crowd Street· Oct 13, 2021

Hi Glenn, Thanks for your review, and we’re sorry that you ran into some issues during the offer submission process. Did you have a chance to reach out to our Support team for assistance? We hope that you consider trying CrowdStreet again, and please know that we’re here to help if you run into any problems in the future. You can reach us directly by emailing [email protected], and our Help Center can be accessed here: https://crwd.st/HelpCenter Thank you, CrowdStreet Customer Relations

Response from Crowd Street· Oct 13, 2021

Hi Charles, We appreciate your feedback, and we’re sorry to read that you’re considering other platforms for future investments. Whenever possible, we provide investors with transparency into our procedures, so we’d like the opportunity to address your concerns regarding the offer submission and oversubscription process. While some offerings can become rapidly filled, each investor's offer receives a timestamp as soon as they have completed their documents, and CrowdStreet allows these investors to access funding instructions in that order. If the offering becomes oversubscribed, investors who do not complete their documents promptly will be moved to a waitlist, while the investors who have completed documents have the opportunity to fund. Ultimately not all investors who submit offers will be able to invest in an offering that is oversubscribed. Investments will be finalized on a first-to-fund basis from among the offers where investors completed documents soonest. For more details, please visit this FAQ: https://crwd.st/FAQ-Oversubscription and for tips on how you may increase the chances of participating in a high-demand deal, please see: https://crwd.st/HighDemandDeals We hope this information is helpful, and if you have any other questions or concerns, please reach out to us by emailing [email protected]. When reaching out, please be sure to reference our exchange here on Trustpilot. Thank you, CrowdStreet Customer Relations

Response from Crowd Street· Nov 3, 2021

Hi Venkat, Thanks for your review, and we’re sorry for the frustration you experienced when reaching out to us for support. We acknowledge that our response times did not meet investor expectations in the past, but we are happy to share that our team has grown substantially in the past year. While we do not currently offer live telephone support, we now aim to respond to customer email inquiries within one business day. Additionally, we’ve expanded our Help Center content with FAQs and how-to walkthroughs, which you can access here: https://crwd.st/HelpCenter If you have any outstanding questions or concerns regarding your account, please email [email protected], and our team will follow up with you directly. When reaching out, please be sure to reference our exchange here on Trustpilot. Thanks again for your feedback, and we hope you consider rejoining the CrowdStreet investor community. Regards, CrowdStreet Customer Relations

Response from Crowd Street· Nov 3, 2021

Hello RSB, Thanks for providing this honest feedback, and we’re sorry that you’re no longer an active member of our investor community. While this doesn’t change your past experiences with us, we are happy to share that our Support team has grown substantially in the past year, and we now aim to respond to customer inquiries within one business day. If there’s anything we can do to assist, please email [email protected], and be sure to reference our exchange here on Trustpilot in your message. You can also visit our Help Center for FAQs and how-to walkthroughs here: https://crwd.st/HelpCenter Thank you, CrowdStreet Customer Relations

Response from Crowd Street· Nov 29, 2021

Hi Joseph, We take your feedback seriously, and we’d like to learn more about your experience. At your convenience, please send additional details to [email protected], and our team will follow up with you directly. In your message, please reference our exchange here on Trustpilot. Thank you, CrowdStreet Customer Relations

Response from Crowd Street· Sep 10, 2021

Hi SR, We appreciate your review, and we’re sorry that your experience with CrowdStreet has been less than stellar. As with any investment, investing in real estate presents certain risks and there is no guarantee of future outcomes. The real estate market has economic cycles, and it is difficult to know how and when the economy will change. With these considerations in mind, CrowdStreet does offer investors access to opportunities that were previously only available to private or institutional investors. Investors are also able to invest in several projects in different geographic markets to both target and diversify their investment opportunities. If you have additional feedback for us or any outstanding concerns regarding your investments, please reach out to [email protected], and we’ll be happy to assist. We look forward to hearing from you, CrowdStreet Customer Relations