Do not but from this scam site
Silly me, did not do a review of these scammers and paid the price. £49 paid - recieved nothing. Not even acknowledgment of order - nothing !
By Crow S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Critter Gear is listed under Plumbing & Sanitation.
Critter Gear (critter-gear.com) has 64 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 41 reviews with 1 star · Clear filters
Silly me, did not do a review of these scammers and paid the price. £49 paid - recieved nothing. Not even acknowledgment of order - nothing !
By Crow S.
Incorrect item received (considerably cheaper than contracted goods). No response from seller. On reviewing website, observed many entries on FAQ's orders etc... populated with gibberish. Phone numbers appear dubious - call directed to an individual's voice mail. I don't have much confidence of a satisfactory resolution but will update review should there be any developments.
By D H.
Ordered item 25/5, £40 debited from my account 26/5. No email confirmation of order. Emailed a week later. No response. Will contact bank to get money refunded. DO NOT USE THIS COMPANY.
By Christopher B.
Ordered two weeks ago and still nothing. Contact form on webiste doesn't work, emailed and didn't hear back. Order is showing as "On Hold" with no explanation or communication. Nearly £60 later and nothing to see for it.
By Cyd Camilla B.
Never even received a confirmation email for my order let alone the thing I bought. The form on their website doesn't work for inquiries. I’m about to open a claim with my bank to get my money back.
By Anonymous
Don’t use them. I ordered a product that did not arrive and no response
By Sand R.
Didn't check company first. Paid £25 up front and that was that. No product, no response to emails. Informed my bank Obviously a scam
By Paul T.
Not checking the company’s reviews I went against my better judgment. Stupidly paid with my credit card so money is gone. 60 euros, not an enormous amount off money. But now I have to start over again, 3weeks has past and my plants are not getting better. DO NOT ORDER FROM THIS COMPANY!!! It’s a SCAM!
By Kund