Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
26 reviews
crewfictionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The app for independent authors and fiction readers.
crewfiction (crewfiction.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 24 reviews with 5 stars · Clear filters
Setting up my author page was effortless and enjoyable. CrewFiction's tools are intuitive, and the team's support goes above and beyond, making them a standout in author platforms.
By Stephanie L.
Response from crewfiction· Apr 22, 2025
That's great to hear Stephanie! We're so excited to have you onboard 💃
Crewfiction has by far the best customer service I have ever experienced! Their growing platform is turning into an invaluable tool for me on my writing journey and I am thoroughly impressed by how great the tools are that they offer!
By Bekka S.
Response from crewfiction· Apr 17, 2025
Bekka, we're so grateful for your kind words! We're doing our best and will continue to build the best product to help you in your author journey.
I am so impressed with this app and the team behind it. They truly care about their customers and I think this is going to be a game changer for many authors!
By Lorna B.
Response from crewfiction· Apr 17, 2025
Thank you so much for your support, Lorna! It's amazing to have people like you helping make crewfiction better :)
The team at Crew Fiction have been very responsive to requests, and put together a great-looking website for me. I'm looking forward to all the new stuff they have planned!
By Neil P.
Response from crewfiction· Apr 17, 2025
Neil, it's a pleasure working with you! Can't wait for all the great stuff we'll build based on your great ideas and feedback.
I’d rather be writing. That’s it in a nutshell. And the crew at crewfiction understand this. They are supportive, innovative, and dedicated. Perhaps most of all, they are responsive. Because an author “service” that sends me through a maze only to face the Wizard of Oz behind a curtain, pulling levers and pretending to offer help, is no service at all. And I’m getting tired of promises that only take me away from…writing. So, yeah, I’m in love with the crew at crewfiction, and I’m eager for our future together.—NYT, USA Today, and Amazon bestselling author, Joanna Campbell Slan
By Joanna Campbell S.
Response from crewfiction· Apr 9, 2025
Joanna, we're so grateful to have you onboard! It's a pleasure to work with you—we love your feedback and brilliant ideas on how we can make crewfiction better for great authors like you ❤️
I love the Crewfiction team! Their willingness to listen and help is refreshing. They have a fantastic platform created for authors and I’m really glad to be a part of it.
By Jamie B.
Response from crewfiction· Mar 4, 2025
We love you, too Jamie! You support and love help us move forward and build the best app for fiction authors like you 🤗
I couldn't be happier. Brand new to this platform but very impressed with their passion and expertise. Very responsive. Looking forward to a great relationship!
By Stephanie
Response from crewfiction· Mar 1, 2025
Thank youuuuu Stephanie! Your kind words mean so much to us :) We're so happy you're part of the crewfiction author community!
The guys at Crewfiction are passionate about their product. They respond quickly whenever I have and issue and are always kind. My site looks great, and it works well.
By M. Jayne L.
Response from crewfiction· Feb 28, 2025
Thank you so much M. Jayne! So excited and grateful to have you onboard :)
