only for debtors
they assist only to debtors, not creditors, they told me this as i was a creditor.
By viera
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
272 reviews
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CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
CreditFix (creditfix.com) has 272 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
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they assist only to debtors, not creditors, they told me this as i was a creditor.
By viera
I have applied for IVA. They start charging me immediately. For couple months they kept postponing creditors meeting. After 3 months, my application has been cancelled. They haven't even tried to inform me about situation. And still kept charging me through their app. Once I deleted the app, straight away start getting emails with offers again.
By Mantas
The woman I tried to speak to constantly interrupted me and would not let me speak a full sentence! He had a foreign accent and I had difficulty understanding her however he was strongly verbal and would not let me finish a sentence. I put the telephone receiver down as he would not let me speak. Creditfix charges are outragious and hidden , I thought it was free help and wasn’t informed until to late to withdraw and has made my situation 100persentworse. Advice to anyone coping with dept Do NoT USE CREDITFIX !!!!!
By Kyriakos D.
As a creditor I thought you might like to hear from the other perspective. It took Creditfix YEARS to even accept me as a creditor, and finally when they cancelled the IVA, guess how much I received? £1.40. After being owed £1000. Seems like they kept all the money themselves. Certainly none got passed onto the people who were owed it. That aside, their communication was dire- often never replying to my emails and then replying nonsense. Avoid at all costs.
By Bn
Had a debt of just over 6k over the 60 months of payments plus the PPI payments I was awarded I ended up paying back over 10k. Don't believe this have some of the debt written off. Better to make agreements with the creditors yourself
By Darren F.
Dreadful company. On hold forever every time I call resulting in me putting the phone down. Again today they say they can not get into the case I am calling about (I had the same answer 4 weeks back). There is no customer service. I am in touch with them to find out about getting money back from a tradesman who took my elderly mum's money and never completed the work - and he is now on an IVA via CreditFix, Are CreditFix even a legitimate company? As bad as the scammer who took the money in the first place. I would not bother going anywhere near this company.
By Kavanagh
Dishonest even from the very beginning, they have no ability to pick the phone up and to calls emails, the dishonesty comes from the very top an hour god's earth they have managed to get past the regulator is beyond me the license should be removed immediately they have caused me nothing but distress, and when you've got senior managers dealing with their own complaints tells you everything you need to know about the company!!
By Barlow D.
Would give zero stars if I could nothing but lazy scum sent multiple text messages saying iv failed to send in annual review forms ring up they say oh yes we got it don’t worry next day another one they never reply to any emails avoid at all costs
By Emily B.