best customer service
best customer service
By DCGymRat303
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
586 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history.As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations.Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success.Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!
Credit Acceptance for Dealers (creditacceptance.com) has 586 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 490 reviews with 5 stars · Clear filters
best customer service
By DCGymRat303
Always quick when I call and never have had an issue.
By Brian A.
Mark our rep does a fantastic job. Very informative on new programs and always picks up his phone no matter what day or time. He is a true professional
By Jeremy W.
Great company to do business with top to bottom. Great people who are there to help. No bank does a better job utilizing their own data to create better products and policies than Credit Acceptance.
By Sidney P.
Simple and Fast Funding!
By Greg B.
Isaac does a great job. Couldn't be happier with all he does to help us out
By Dylan - BMW of C.
All questions are answered in a timely manner. All the staff are willing to help get a deal sold.
By James Gray J.
GREAT COMPANY, GREAT CUSTOMER SERVICE
By Vincent B.