Creative Solar USAReviews of creativesolarusa.com

Do not send them money.

This company has taken my money and not installed the product. I am out 47k, and have been promised an install for more than 2 years. They will not answer emails. They have made more than 9 promises for an install, but have pushed me out for other projects. Do not trust this company. More importantly, do not give them money.

I contracted for a system in March 2024 and made a sizeable down payment. Still waiting in late November. No one will respond to voice messages or emails. Avoid!

DO NOT USE. The owner Russel has owed me over $7k for almost a year now.

We signed up in June. Our project has been postponed three times due to change in panels by the company ? It’s now February and we still haven’t had our panels installed.

Prior to contacting Creative Solar USA, I was actively speaking to and planning to contract with a different Solar Company, however the week that we had scheduled a site visit, the representative of that company failed to show up. It turned out for the best because after termination of that brief encounter, I found Creative Solar on-line, and their website was so impressive, so professional and comprehensive. Shortly after contacting Creative Solar, Sales Representative Brooke Fortenberry called me back, introduced herself, as well as her company and convinced me that it might in my best interest to schedule a site visit with Creative Solar. Well now, that site visit turned out to be the best "Solar" decision that I have made. When Ms. Fortenberry reported on site, she proceeded to perform a thorough site survey of my roofing, attic space, electrical feeds and landscaping. Once completed, and before she made her recommendation, she proceeded to explain and educate me on solar architecture in general, and how a solar system might respond at my “real estate” environment. She answered all of my questions. Only after she felt confident that I had obtained a level of understanding, she offered several recommendations, and provided me with a menu of other services and optional upgrades, all provided by Creative Solar. The presentation concluded with an explanation to the entire installation process and time frames which included how and which Creative Solar team members would be assigned to navigate and obtain various approvals required from various governmental agencies, both pre and post installation. Oh, Ms. Fortenberry also covered the various incentives that came with the purchase of a System from Creative Solar. I was, so “Sold!” Prior to installation, Ms. Fortenberry as well as many others on her team, took all of my phone calls and answered all of my questions. I was treated like “Royalty.” Glad to say, my system has been installed and is on line and there hasn't been a single day that my electric meter hasn't run in reverse. So in conclusion, I highly recommend Creative Solar for all the above reasons, based on my experience with them. And when I'm ready to add a Generac unit to my clean energy system, Creative Solar can expect to get yet another call, from me!

Best solar company ever!