The service was terrific; the product is terrific!
The service was terrific - from walking me through which one to get to the people who set it up for me. Worth every penny and more!
By June
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
462 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Childhood Starts HereCreative Playthings manufactures and sells the highest quality and best value wooden swing sets on the market today.Personal Shopping AppointmentsOur stores are open for personal shopping appointments! Call your local store today to schedule your appointment or to order a custom Swing Set right over the phone!
Creative Playthings (creativeplaythings.com) has 462 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 340 reviews with 5 stars · Clear filters
The service was terrific - from walking me through which one to get to the people who set it up for me. Worth every penny and more!
By June
Great customer service, picked up the phone quickly, and knew the product inside and out.
By Ryan C.
Install was on time went into the store and they went above and beyond to help me get what we wanted. Highly recommend
By Nick B.
Excellent customer service (not just the great advice given while placing the order, but also installation), excellent products!! Couldn't have had a better experience working with Creative Playthings. Thanks so much for your help! Kids are incredibly happy with their playground!
By Robert V.
Purchase was simple. Installation took about 4-5 hours and they had two guys putting it together. Went incredibly smooth and they were professional. Would definitely recommend
By Tom G.
Great quality and customer service!
By Tiffany & Greg G.
Everything went very well
By Peter A.
Geoff with the Pembroke office was excellent to work with. I had worried current conditions would have made my goal of getting my children a swing set a daunting task. I have to say, from first inquiry to installation my expectations were met and then some. My children LOVE it and I can’t wait to see them grow with it over the next several years! Great quality! Highly recommend.
By Kendall D.