Timely delivery and great service
We had a wonderful experience ordering furniture in store and had it delivered on time. We ordered several times and I won’t hesitate ordering again.
By I am D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Crate and Barrel (crateandbarrel.com) has 486 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 20 reviews with 5 stars · Clear filters
We had a wonderful experience ordering furniture in store and had it delivered on time. We ordered several times and I won’t hesitate ordering again.
By I am D.
I been ordering from crate and barrel for years and always been happy for my items, if the delivery is late it is not crate barrel it is the delivery company and if a item is broke which happen one time they replaced it right away, you have to understand that when you order around Christmas it is the most busy for most stores, I will always be a customer, they have some items I can not find any where else
By Victoria G. Y.
Service is good. Thank you Jess.
By Chiufang
Service was great
By Selim T.