Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 388 reviews with 5 stars · Clear filters
Recent service call to reprogram units relative to sound. On time, efficient and helpful service call.
By customer
Response from Crime Prevention Security Systems· Aug 7, 2019
Thank you so much for your review and the feedback. We greatly appreciate it.
I was very pleased with the service and installation. Landon was very thorough and explained every step needed to upgrade our system.
By Paul
Response from Crime Prevention Security Systems· Jul 3, 2019
Thank you so much for your review. We greatly appreciate your kind words.
Very pleasant experience from determining my needs for the security system to the installation. I would highly recommend them for your security needs!
By Mark P.
Response from Crime Prevention Security Systems· Jun 24, 2019
Thank you so much for your review and the feedback. We greatly appreciate it.
Excellent service
By Ina W.
Response from Crime Prevention Security Systems· Jun 24, 2019
Thank you so much for your review and the feedback. We greatly appreciate it.
The crew from CPSS mounted 7 TVs in our new house, installed our new security system and did an outstanding job. They were professional, courteous and extremely helpful. We would highly recommend them!
By customer
Response from Crime Prevention Security Systems· Jun 11, 2019
Thank you so much for your review and the feedback. We greatly appreciate it and hope you enjoy your entertainment and security solutions!
Tech was great.
By customer
Response from Crime Prevention Security Systems· Jun 11, 2019
Thank you so much for your review and the feedback. We greatly appreciate it.
Amazing service from start to finish...even had a follow-up :)
By customer
Response from Crime Prevention Security Systems· May 13, 2019
Thank you so much for your review. We appreciate your kind feedback!
The Staff are professional, knowledgeable, and down right nice people. Mr Marshall spent a very long time helping me to understand and download the computer and phone application. He not only was knowledgeable but has the patience of a Saint! Ms E. Evans not only carefully explained all about the alarm system and the many ways I could use it’s multiple safety features when I first decided to use the system but, came to my home after alarm was fully installed as a follow up visit, on a Saturday, to assure I had a clear understanding of the system and all it’s bells and whistles.
By Berta
Response from Crime Prevention Security Systems· May 13, 2019
Thank you so much for your review. We appreciate your kind words. Elaine and Marshall are terrific members of our team!
