reliable and i like the remote control …
reliable and i like the remote control easy to operate
By Marissa
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 23 reviews with 4 stars · Clear filters
reliable and i like the remote control easy to operate
By Marissa
Product works well and like that, I can control with my phone. Staff is always friendly and easy to work with.
By Jan
A little pricey , came with the build of the home.
By Thomas & J.
We have been a customer for almost 2 years. Feel secure with this company. They handle any problems quickly to make sure their customer feels valued and safe.
By Sharine
Only demerit I can see is their passive approach to their customer base. As there are technology advances and updates, it would be nice to actually hear about them from the experts, and they are the experts. I would appreciate a call regarding my security system and how something new would add value to my system. Show me , I just might be interested. No contact, no interest.
By David G.
Affordable and quick response!
By Rob
I appreciate the quick response to this latest ticket, but I still have one ticket with no response. I am also concerned when I have to open a ticket for getting my phone number updated in the security system, when I entered it on the web site.
By John