Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 388 reviews with 5 stars · Clear filters
Professional, honest, and fair priced. This crew kept me informed throughout the entire process.
By Evan
Response from Crime Prevention Security Systems· Apr 1, 2021
Hi Evan! Thank you so much for your review. We greatly appreciate your feedback and look forward to serving you. Have a terrific day!
Nilson Hernandez was courtesies and helpful. He spent time to do the installation and show me how it works. He did a great job.
By Tony L.
Response from Crime Prevention Security Systems· Jun 16, 2021
Hi Tony, thanks so much for the kind words about Nilson, and the awesome 5-Star Review. We appreciate it.
Nilson Hernandez & Marcos Holness did an awesome job with wiring and explaining everything they were doing. Nilson also did a great job explaining in detail how the security system works. I thank them for their service and they both are an asset to your company.
By Lorraine G.
Response from Crime Prevention Security Systems· Jun 16, 2021
Hi Lorraine, thanks so much for your 5-Star Review and the kind words about Nilson and Marcos. We greatly appreciate it!
My rep was professional, knowledgeable and very polite I will recommend him to all of my family members
By Carla R.
Response from Crime Prevention Security Systems· Jun 16, 2021
Hi Carla, thanks so much for the awesome 5-Star review and your kind words.
The service was fast and friendly! Nilson helped get everything set up quickly and was awesome in explaining everything. Thanks for all your help Nilson H!!
By Pete
Response from Crime Prevention Security Systems· Jun 16, 2021
Hi Pete, thank you for your kind words about Nilson. We greatly appreciate the 5-Star Review as well!
Review of the job done is excellent
By customer
Response from Crime Prevention Security Systems· Jun 16, 2021
Thank you so much for the 5-Star review. We greatly appreciate it.
We had a very positive experience from our initial call to CPSS through the installation of our monitoring system. Steve and John took the time to answer my questions and make sure I was comfortable arming and disarming the system.
By Sharon Spreen C.
Response from Crime Prevention Security Systems· Jun 16, 2021
Hi Sharon, thanks so much for the 5-Star review and your kind words. We appreciate it!
Very thorough
By THOMAS S.
Response from Crime Prevention Security Systems· Jun 16, 2021
Hi Thomas, thank you for the 5-Star Review!
