Chad helped on chat and connected to…
Chad helped on chat and connected to helpful purchase on the phone
By nancy K.
Response from cpap.com· Oct 25, 2021
That's great! Please let us know if there is anything else we can assist you with.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
Chad helped on chat and connected to helpful purchase on the phone
By nancy K.
Response from cpap.com· Oct 25, 2021
That's great! Please let us know if there is anything else we can assist you with.
Brandy was extremely nice and very helpful
By Ronald T.
Response from cpap.com· Oct 22, 2021
Awesome! We hope to hear from you again soon.
Brandy was very helpful with the completion of my order and answered all my questions.
By Teresa B.
Response from cpap.com· Oct 22, 2021
Hi Teresa, That's great! Thanks for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Worked with Daryl C today - he was excellent. I honestly did not know that the experience could be this easy. I was caught up in the Philips recall, and Daryl took the time to explain my options, make sure all data was exchanged correctly, and his manner was impeccable. Thank you CPAP.com and Daryl!
By Burn Z.
Response from cpap.com· Oct 21, 2021
You're most welcome! We're happy to hear that Daryl provided you with great service We'll be sure to share your kind words with him. We hope to hear from you again soon.
Great customer service and helpful.
By Linda B.
Response from cpap.com· Oct 21, 2021
Awesome! Thank you for sharing your experience with us. We hope to hear from you again soon.
Had a delightful and productive experience with Brandy. She was very professional and polite. She spoke slowly and clearly and never rushed me. Great listener, was very patient and had a very positive attitude and demeanor. She covered every detail of my order and answered all my questions completely and frankly. She met and exceeded all my expectations. I wish all my phone interactions were with someone like her.
By Mark
Response from cpap.com· Oct 19, 2021
Hi Mark, That's great! We are glad to hear that Brandy, provided you with great service. We'll be sure to share your kind words with her and hope to hear from you again soon.
Brandy was very professional and courteous during the entire order placing experience. She is also very knowledgeable about the product. She went above and beyond what is expected of a sales and support person and she solved my problem perfectly to my satisfaction
By A S M.
Response from cpap.com· Oct 19, 2021
Thanks for letting us know that Brandy, provided you with the level of service that you deserve! Please let us know if there is anything else we can assist you with.
Freda was very helpful and pleasant. I will be returning.
By Dena M.
Response from cpap.com· Oct 19, 2021
Hi Dena, Thank you for sharing your experience with us! We hope to hear from you again soon.