Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
cpap.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
Daryl was patient, understanding, helpful, expedient, and got the job done to my satisfaction.
By Dave J.
Response from cpap.com· Nov 8, 2021
That's wonderful! Thanks for sharing your experience with us. We hope to hear from you again soon.
Very effective support
By Thao N.
Response from cpap.com· Nov 3, 2021
Awesome! We hope to hear from you again soon.
Zachary was very proactive and was able to see that Fedex had lost my order. All the previous chats had been a waste of time.
By Omaira S.
Response from cpap.com· Nov 3, 2021
We are very sorry that Fedex, lost your package. Thank you for letting us know that Zachary, managed to provide you with the assistance you needed. Please let us know if there is anything else we can assist you with.
I had a noise issue when I inhaled with my MiniAir. Brandy guided me in helping reduce the issue. She was quick, knowledgeable, and communicated clearly. I was impressed with her service.
By Ronald
Response from cpap.com· Nov 3, 2021
Hey Ronald, That's wonderful! Thank you for letting us know that Brandy, provided you with the needed assistance. Please let us know if there is anything else we can assist you with.
Brandy did an excellent job of answering my questions and guiding me to the right decision.
By jerry D.
Response from cpap.com· Nov 3, 2021
Hi Jerry, We're glad to hear that Brandy, provided you with excellent service. Please let us know if there is anything else we can assist you with.
Brandy was very friendly and helpful.
By JT
Response from cpap.com· Nov 3, 2021
That's great! We hope to hear from you again soon.
Camyatta B. Was very polite, friendly, well informed and efficient. Thank you for your assistance.
By Stephen T.
Response from cpap.com· Nov 3, 2021
Hi Stephen, Thank you for sharing your experience with us! We hope to hear from you again soon.
Daryl was extremely helpful and professional exceeding my expectations for service.
By Steve H.
Response from cpap.com· Nov 1, 2021
That's wonderful! We hope to hear from you again soon.
