Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
cpap.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
I called CPAP.COM to reorder supplies and spoke with Muzobanzi M and was not sure of the correct mask and headgear and he was very patient and able to help me place my order for exactly the items I needed.
By Cathy L.
Response from cpap.com· Nov 29, 2021
Hi Cathy, Thank you for letting us know that Muzobanzi, provided you with the patient service you deserve! We hope to hear from you again soon.
Daryl at CPAP.com was very helpful in filling my order and getting what I needed onto the order.
By B.K.
Response from cpap.com· Nov 29, 2021
That is wonderful! Please let us know if there is anything else we can assist you with.
Bianca D. Is a pleasant woman! She was so eager to make sure my order was exactly what I wanted and that the discount was applied to everything due to me. It's a pleasure doing business with Bianca D.
By Susan A.
Response from cpap.com· Nov 29, 2021
Hi Susan, We are glad to hear that you received great service. We'll be sure to share your kind words with Bianca and we hope to hear from you again soon!
JLynn K is awesome!! She quickly resolved the issue on my order (which was my own error) and went the extra mile to ensure that I was satisfied. I've been a long-time customer of CPAP.com and this is the reason why...superior customer service from start to finish!
By Barry
Response from cpap.com· Nov 29, 2021
Hey Barry, Thank you for sharing your experience with us. We appreciate your business and hope to hear from you again soon!
I had a great experience with Brandy. She knew the products and was professional and efficient.
By Harold T.
Response from cpap.com· Nov 29, 2021
Hi Harold, That's great! Please let us know if there is anything else we can assist you with.
I recently ordered and received an Auto Travel mini Z-2 from cpap.com. I was unable to tolerate the variable CPAP pressure so I called their service department on a Saturday afternoon. Daryl C was extremely helpful and patient and was able to resolve my problem. Thank you.
By Martha
Response from cpap.com· Nov 29, 2021
Hey Martha, We are pleased to hear that Daryl, managed to resolve your concerns. Please let us know if there is anything else we can assist you with.
I received great customer service from Daryl on my call to place my order. I could not complete online because of my payment card, and he handled everything including changing my address and putting through the payment. Great guys that take the time to help the customer.
By Paul
Response from cpap.com· Nov 29, 2021
Hi Paul, Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.
Shelly was a great help!
By Steve S.
Response from cpap.com· Nov 29, 2021
That is great! We hope to hear from you again soon.
