Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
cpap.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
Daryl C was extremely helpful in working out a shipping/ordering problem for me. CPAP.com has reliable and in person customer service which makes working with them a pleasant experience rather than a chore.
By Mr. CHARLES JOSH G.
Response from cpap.com· Nov 30, 2021
Hi Mr. Charles, Thanks so much for the kind words! We hope to hear from you again soon.
I called in about an order and wanted to clarify some information. Dary C the was extremely helpful and resolved the issue with my order. Thanks!
By Josephine F.
Response from cpap.com· Nov 30, 2021
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Daryl was very helpful and explained everything about a current hold on prescription items if you are a NC resident. He will keep me posted and let me know when I can get my prescription items in the hopeful near future.
By Alan K.
Response from cpap.com· Nov 30, 2021
Hi Alan, Excellent! We hope to hear from you again soon.
Daryl was very helpful, he knew exactly what I was wanting. I am very pleased with his serve. Thank you
By Bitsy C.
Response from cpap.com· Nov 30, 2021
That is wonderful! Please let us know if there is anything else we can assist you with.
Daryl C. was very helpful in the selection and ordering process. He was very courteous and efficient had the order ready to go as we spoke.
By Richard B.
Response from cpap.com· Nov 30, 2021
Hi Richard, Thank you for letting us know that Daryl, provided you with great service. We hope to hear from you again soon.
Placed my order with Daryl.C at CPAP.COM he was very helpful and efficient. Much appreciated.
By Gary Z.
Response from cpap.com· Nov 30, 2021
Awesome! Please let us know if there is anything else we can assist you with.
This is the my first order with CPAP.com. I found Daryl, the service representative, very knowledgeable regarding my options. He extended patience and courtesy, and answered all questions in a thorough and clear manner. I anticipate no problems going forward, but will revisit this review should any untoward issues occur. But for now, CPAP.com will be the company I use to get CPAP supplies. (I esspecially appreciated their Cyber Monday pricing.)
By Andy L.
Response from cpap.com· Nov 30, 2021
Hi Andy, Welcome to the CPAP.com Family! Thank you for sharing your experience with us. We look forward to hearing from you again soon.
I just had a wonderful experience with Jennifer J on the phone. She was very helpful, plus she had a kind voice and you could tell she was a "People Person". Before I heard about CPAP.com, working out my CPAP equipment was a nightmare. CPAP.com is a breath of fresh air (lol) and makes it easy to keep my needs a top priority. Thanks for all you do!
By Jim Z.
Response from cpap.com· Nov 30, 2021
Hi Jim, Thanks so much for your kind words! We appreciate your business and hope to hear from you again soon.
