Brandy
Brandy did an excellent job.
By Doug
Response from cpap.com· Dec 10, 2021
Hey Doug, That's great! We hope to hear from you again soon.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
Brandy did an excellent job.
By Doug
Response from cpap.com· Dec 10, 2021
Hey Doug, That's great! We hope to hear from you again soon.
Brandy was extremely helpful with locating an item that hand not been updated on the website yet. She was knowledgeable and answered all my questions.
By T G.
Response from cpap.com· Dec 9, 2021
Thank you for letting us know that Brandy, provided you with the assistance you needed. Please let us know if there is anything else we can assist you with.
Daryl, Was very patient and knowledgeable. He help me solve my problem with my CPAP face mask. I'm glad I chose CPAP.com for my machine.
By Art B.
Response from cpap.com· Dec 9, 2021
That's great! Thanks for sharing your experience with us. We hope to hear from you again soon.
A great experience today correcting my ordering mistake. A great company and a pleasure to do business with.
By Huffman United Methodist C.
Response from cpap.com· Dec 9, 2021
Thanks for the kind words. We're always happy to help. Please let us know if there is anything else we can assist you with.
Fantastic customer service. Had a lot of questions on CPAP machines and Haley explained all options very clearly. Have called them multiple times and their knowledge about their products is superb. Called today about changing the settings on my CPAP machine and Haley was very informative and helpful.
By Lloyd
Response from cpap.com· Dec 9, 2021
Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.
Ashleigh M. was very helpful today. I had an issue withy credit card being denied when it was actually charged. She said she would keep an eye on it so I would not be charged twice. I She then helped me order what would be best for my needs. She was very helpful.
By Sue
Response from cpap.com· Dec 9, 2021
Hey Sue, We're glad to hear that Ashleigh, provided you with the level of service that you deserve. Please let us know if there is anything else we can assist you with.
Great understanding of products and customer needs. Ashleigh was knowledgable and professional. It was like having a best friend in the CPAP business!
By DeniseM
Response from cpap.com· Dec 9, 2021
Hi Denise, Thank you for letting us know that Ashleigh, provided you with great service. We hope to hear from you again soon.
Our customer service agent Daryl was outstanding. We had endless headaches working with our insurance company’s CPE provider - endless headaches and no results. When we learned that we would be charged MORE for a new machine from the provider with no idea when it might arrive, we went to CPAP.com. Daryl gave us the information we needed, was patient, courteous and thorough. And we received the new machine promptly at less cost to us.
By lkemp
Response from cpap.com· Dec 9, 2021
Thank you so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.