Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
cpap.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
The Agent was very helpful and very specific answers she saved me money otherwise I was going to buy another machine for travelling.
By Sam
Response from cpap.com· Dec 20, 2021
Thank you for letting us know that you received the helpful service that you deserve. Please let us know if there is anything else we can assist you with.
Daryl did an excellent job and took good care of me.
By Brian
Response from cpap.com· Dec 20, 2021
Hi Brian, Thank you for sharing your experience with us. We hope to hear from you again soon.
Great customer service, fast shipping, good prices.
By Nick M.
Response from cpap.com· Dec 17, 2021
Thank you for sharing your experience with us. We hope to hear from you again soon.
Korinne, helped me correct an error that I had made while placing an order with CPAP.com. She demonstrated excellent product knowledge and well above average people skills. Wish there were more like her working in the customer service area. She was able to resolve my issue to my satisfaction and I’m very pleased.
By Dennis
Response from cpap.com· Dec 17, 2021
Hi Dennis, We are pleased to hear that Korinne, managed to provide you with the level of service you deserve! We'll be sure to share your kind words with Korinne and we hope to hear from you again soon!
Erica assisted me. Great customer service!
By EB
Response from cpap.com· Dec 17, 2021
Awesome! Please let us know if there is anything else we can assist you with.
Ashleigh, the lady who processed my order was just fantastic. She was efficient, super helpful, polite and 100% professional.
By Scott M.
Response from cpap.com· Dec 17, 2021
Hi Scott, Thanks so much for letting us know that Ashleigh, provided you with awesome service. We hope to hear from you again soon.
My travel C-PAP quit working and I called C-PAP.com and connected with Jennifer J. I had a new travel cpap shipped out the day. Jennifer was extremely polite and extremely helpful. It was quite apparent that she knows her products. Thank you, Jennifer you are awesome!
By WAYNE A H.
Response from cpap.com· Dec 16, 2021
Hi Wayne, We are very sorry to hear that your machine stopped working. Thank you for letting us know that Jennifer managed to provide you with the service needed. We hope to hear from you again soon.
Very knowledge person who helped me. Very polite and helpfu
By Prafull S.
Response from cpap.com· Dec 16, 2021
That's wonderful! Please let us know if there is anything else we can assist you with.
