Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
cpap.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
Was concerned that I had placed an order for the wrong items. Phone answered promptly, and representative reassured me that I had chosen the right items and that order had was processing - it had been 15 minutes top.
By Heidi H.
Very helpful staff. Usually I can find what I need. Unfortunately, I have an old CPAP machine and many times what I need is out of stock.
By LLL
Sarah did a great job answering my questions.
By David C.
Brandy was very helpful in getting my account setup up and ordering what I wanted. Would order from them again. Great Service!
By Barbara C.
Sarah was extremely helpful when I needed to make an exchange because I'd ordered items in the wrong size.
By Beau
Julienne at CPAP.com was super helpful! She helped me with an exchange of products on my order and reordered what I needed. The process was smooth.
By Tony C.
I recently had some questions about purchasing one of the CPAP machines from CPAP.com, so I decided to give them a call. I was pleasantly surprised to get through to an English-speaking representative immediately. The individual I spoke with was extremely helpful and not at all pushy. They were patient and took the time to answer all my questions thoroughly. Overall, it was an excellent experience, and I look forward to utilizing CPAP.com for all my CPAP needs in the future.
By Howard T.
Jacqueline was very knowledgeable and fun to talk to. She saved me money as well by pointing me in the right direction for the products I needed.
By jodi G.
