Fraude
Fraude, prélèvement de 56€ en plus de l'inscription annuel
By Fred
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
815 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Couchsurfing is listed under Activities & Tours.
Couchsurfing (couchsurfing.com) has 815 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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Fraude, prélèvement de 56€ en plus de l'inscription annuel
By Fred
It’s not safe for women. When I was younger, man got into my bed in the middle of the night. When I talked with him about this situation, he guilt tripped me saying I’m making big deal out of nothing, crazy mf! Better pay more money and be safe.
By Daria
Same as others, which I wish I read to pay closer attention to. They charged me $102AUD for verification. Verifying you are a real person pursay, isn't something you need to pay for, and like others, I thought you didn't get charged for it. When I requested a refund immediately they said they don't and you're contributing to the app. That's not a verification??? on the website, when I looked more into it, it says that you could ask for a refund before 2020. Why not after 2020? what's changed? in addition to this. A lot of people have been inactive for over a year, have a 0% response rate and those who are responsive are sleazy men.
By Racheal L.
Prélèvement abusif de 56 euros simplement pour vérifier l'identité de son profil.... L'information n'est pas clairement affichée, ni expliquée. Si javais su je n'aurai jamais payé autant. Ils se permettent en plus de répondre par leur service clien en disant que cela contribue à CS et que les clients en sont informés. Je suis dégouté. CS n'est plus une plateforme d'entraide et de voyageurs, mais juste une société américaine proche de la faillite avec des pratiques marketing irrespectueuses.
By Fab
SCAMMER & THIEF. I disagree with Couchsurfing has never offered a lifetime subscription I paid 57eur. As a long-time member, I clearly recall the 2018 offer, which was presented as a lifetime membership. This offer was advertised as a one-time payment that would grant ongoing access to Couchsurfing, with no mention of future subscription fees. Now policies have changed since then, but my purchase was made under specific terms that guaranteed lifetime access. To now impose additional fees violates the agreement under which I subscribed. Additionally, I want to note that I am not alone in this situation. There is a significant number of members who subscribed under similar terms and are facing the same issue.
By Xa V.
SCAM - DO NOT USE THIS COMPANY See other reviews. I am trying to dispute the payment taken with Visa. I have also reported to Trading Standards. If you have been scammed too - PLEASE REPORT THEM. Somebody is getting very rich from others misfortunes. I just hope that Karma does the rounds on this one.
By Sophie J.
Moi aussi je viens de me faire arnaquer par Couchsurfing qui me prélève 56 euros pour une simple vérification d'identité. C'est extrêmement regrettable car l'idée est bonne et permet de belles rencontres ; mais je vais me désinscrire.
By Brigitte R.
Je ne me souviens pas la dernière fois que quelqu’un a accepté de m’héberger. Et pourtant dans le passé j’ai été hébergé et j’héberge également. Je vais clôturer mon compte.
By Diane