This once super nice company became a…
This once super nice company became a scam tool. I highly recommend migrate to BeWelcome. See you in some place in the world.
By Dan
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
815 reviews
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Couchsurfing is listed under Activities & Tours.
Couchsurfing (couchsurfing.com) has 815 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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This once super nice company became a scam tool. I highly recommend migrate to BeWelcome. See you in some place in the world.
By Dan
Scam, be aware of this company, they charge you more than 50 EUR for a verification and they will not refund even though you want to cancel your subscription the minutes that follow. I can't believe how this fraud company is not sued yet, and operating normally. I'll definitely take legal action against them.
By Zoheir T.
Don't deal with this disreputable company or if you must, only ever pay with a credit card you are sure will provide you with chargeback services once you realise Couchsurfing has stolen money from you. In my case, they just kept my banking details and continued taking money out of my bank account. I have now stopped future payments with my bank, but because it's not a credit card provider, it cannot recoup the money via chargeback. Couchsurfing 'customer service' is no such thing; they just brazenly deny taking money without authorisation and claim that it's you who has voluntarily made the payment. You cannot escalate an official complaint as they won't tell you what their company's official procedure is.
By Chris
Verification payment is using scam tactic
By Michael B.
It was written on their website "Get Verified using credit Card". And Then Suprisingly I noticed that I have been charge more than 50€ for that ! It's a crazy way to scam people !!!!
By Anes
Estafadores
By marta sanz G.
Cet application n a jamais correctement fonctionnée... En plus tu dois payer pour l abonnement, plus 56 pour la verification Encore des gens qui profite pour ce faire de l'argent sur les belles âmes ! Degoûtée
By Mrs Muriel M.
They sided with a psychopathic man, instead of believing women (who were vouched for, with stellar reviews). Couchsurfing used to be a great place. But now it's full of scammers and psychopaths, especially in Florida. The couchsurfing management is just as bad.
By Lina