Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,500 reviews
Costa SunglassesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As the first manufacturer of color-enhancing all-polarized glass sunglass lenses, Costa combines superior lens technology with unparalleled fit and durability. Costa has made the highest quality, best-performing sunglasses and prescription sunglasses (Rx) for outdoor enthusiasts since 1983, and now its product portfolio includes optical frames. Costa’s growing cult-brand status ties directly to its purpose to provide high-quality products with a focus on sustainability and conservation as the company works hard to protect the waters it calls home. From the use of sustainable and water-friendly materials to its Kick Plastic initiative, IndiFly Foundation, and meaningful partnerships with mission-aligned organizations, Costa encourages people to help protect the Earth’s natural resources in any way they can. Find out more on Costa’s website and join the conversation on Facebook, Instagram, or Twitter at @CostaSunglasses.
Costa Sunglasses (costadelmar.com) has 1,500 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 889 reviews with 5 stars · Clear filters
The staff was friendly and very knowledgeable.
By Monroe Paddie I.
Response from Costa Sunglasses· Jan 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Bought a pair for my dad for Christmas, had a smudge in one of the lenses. They sent us a replacement pair quickly!
By Deborah S.
Response from Costa Sunglasses· Jan 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The Customer Support is Awesome. Had a mishap with my Sunglass Lenses and They treated me with kindness and made me feel Important. Thank you for being an Awesome Company.
By Dewey And Becky M.
Response from Costa Sunglasses· Jan 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
La persona que realizo la inspección del producto encontró que fue un defecto de manufactura y recomendó reparación de producto sin costo alguno al el modelo no tenerlo disponible me enviaron un bousher para adquirir un modelo nuevo
By Angel C.
Excellent customer service, web page and delivery.
By Y B.
Response from Costa Sunglasses· Jan 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Well I have to say it wasn't so good at first for my perscription sunglasses but after 45 minutes on the phone most of the time on hold but after that phone call they made things right in a hurry but the aftermath was very impressive but the first part and wait not so much and the communication was terrible but anyway thx costa for making it right in a hurry for the second half. Hook me up for my troubles some merch please 700 dollars later. Just like I thought costa my time is not worth anything and the fact that all the money that was spent also I could go on but what's the point
By Joe D.
Response from Costa Sunglasses· Jan 16, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Excellent service!!
By Jessica L.
I love the feature online that allowed me to try my glasses on. When the glasses arrived I was totally happy with my selection. The process online made me feel like I was trying glasses on in the store. I love the Costas product.
By BigGris
Response from Costa Sunglasses· Jan 16, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
