Great speedy service
Lady serving was cheerful, helpful and friendly. Chap making coffees was obviously experienced, but worked in a clean &tidy manner, getting our order out super fast. Cafe tables were clean. Thank you
By Angela T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
43 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Costa is listed under Coffee & Tea.
Costa (costa.coffee) has 43 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 13 reviews with 5 stars · Clear filters
Lady serving was cheerful, helpful and friendly. Chap making coffees was obviously experienced, but worked in a clean &tidy manner, getting our order out super fast. Cafe tables were clean. Thank you
By Angela T.
Thanks costa york district hospital. My husband lost his phone. The staff picked it up and kept it safe whilst we returned for it. Many thanks. So helpful, honest and trustworthy. Great place, would highly recommend.
By Claire B.
I was at the Costa Coffee in Falmouth Market Street and just wanted a coffee and some cake. The lovely lady Kayleigh said they were out of cakes but, offered other shortbread’s, crisps and other goodies!! Out of everyone working she was the most attentive, passionate about the job and with the biggest smile on her face! Other stores i’ve been to ( Penzance, Hayle, Truro, St Ives) haven
By Simone P.
Excellent customer service in Newbury Coastal Coffee in the High Street. Friendly, efficient staff 😃
By Sarah
Lovely coffee and friendly and helpful staff at Lower Bristol Rd branch in Bath
By Hayley J.