Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
28 reviews
CosmoslotsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the most innovative and cutting-edge online gaming platforms, Cosmoslots assures its players enjoyable and rewarding gaming experience. Our current and upcoming game collection provides plenty of promotions, free spins, jackpots, and entertainment.Games in Cosmoslots lobby are developed considering the immense popularity of online casinos and slot games over the past several years. Every game has unique essence. This lobby provides a wide range of online games, engaging every slot player.Cosmoslots platform is developed by a group of highly qualified experts having years of experience and understanding of the online gaming industry. The games we design are a mix of unique challenges that are exciting and full of surprises.Each game that is developed has a distinct personality with highly enjoyable features. Join our game lobby to begin your gaming journey, which is filled with challenges, rewards, and surprises. We want to reassure you that you are playing on the best online gaming platform Cosmoslots, where we assure fair gameplay. To ensure the highest security and integrity for our players, we follow all essential compliance with relevant standards.
Cosmoslots (cosmoslots.com) has 28 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 21 reviews with 1 star · Clear filters
I would like to give them negative stars. I have contacted their support via email, phone (call was unanswered and redirected some guy's voicemail so I left a message), and messages on the site multiple times and have never received a response from them. Just don't waste your time with them. Do not give them any money. Play your money with a reputable site. This is a scam for sure.
By Daniel J H.
its false in their rules, its sways that we don't need to pay money to play, than we can write templates which would pay $5 per template, several executives have done it and have never been paid for a templates.
By Claudia Y.
scam site, don't waste your time - they don't pay out.
By chilla
Response from Cosmoslots· Mar 3, 2025
Hi Chilla, We sincerely apologize for the negative experience you’ve had with our platform. Ensuring a smooth and trustworthy experience for all our players is our top priority, and we take any concerns regarding payouts very seriously. We are currently in the process of revamping our platform and enhancing our payment processes to ensure there are minimal hindrances in payment processing. Your feedback is valuable, and we are committed to making improvements that will benefit our users. To better understand and resolve your specific issue, please share your 'Player ID' to support team directly at [email protected]. Also add details about your issue, we would like to investigate this further and ensure that we promptly address this issue. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in us. Best regards, Team Cosmoslots [email protected]
Wowwww. This is by far the worst casino I have ever played on. The major in the games is 20 cents lmfao. What a joke. The bonuses pay literally nothing and never will. Got multiple bonuses but won cents each time. This casino is out of their mind if they think people are actually going to play to play these trash games. Do not waste your time. I wouldn't play this casino if they gave me 20 free credits everyday. Just wow. I'm in shock at how much of a trash casino this is. Go see for yourself. 🤣🤣🤣🤣🤣These people should be embarrassed.
By Fern
Response from Cosmoslots· Feb 11, 2025
Dear Fern, Thank you for sharing your experience with us. We’re truly sorry to hear that your time at Cosmoslots hasn’t been enjoyable. Our goal is to create a fun and rewarding experience for all players, and it’s clear we didn’t meet your expectations. We understand your concerns about the payouts and game bonuses, and we want to assure you that we’re constantly working on improving our games and enhancing the overall player experience. We’re in the process of revamping our platform to ensure that all players have more exciting opportunities to win and enjoy their time with us. Your feedback is valuable, and we hope you’ll give us another chance to show you the improvements we’re making. If you have any further concerns, feel free to reach out to our support team—we’d be happy to assist. Best regards, Team Cosmoslots [email protected]
These liars and cheaters won’t pay the AMOE which is the only reason why they can operate. Take this site down please, so sassy. Customer service lacks training, they will refer to you as “honey “, what serious professional company will speak like that in their chats to their clients?
By José C.
Response from Cosmoslots· Feb 11, 2025
Dear José, Thank you for your feedback. We sincerely apologize for the experience you’ve had and truly value your input. At Cosmoslots, we are committed to providing a respectful and professional environment for all our players, and we’re sorry if our communication didn’t meet your expectations. We understand the importance of clear processes, and we are currently in the process of revamping our platform to ensure an even better player experience, including smoother payouts and improved customer service. We also want to reassure you that fairness and compliance with regulations are priorities for us. We appreciate your patience as we make these improvements, and we’d love to invite you back to experience the changes soon. If there’s anything we can do to assist you further, please don’t hesitate to reach out. Best regards, Team Cosmoslots [email protected]
I've been playing on Cosmoslots for more than 6 months and have NEVER won a single dime. I've deposited funds also (not just a feeeplayer). The sites games are rigged against you and the customer service is terrible. They offer free coins but then refuse to give them to you and just mock you when you try to get the promised "bonus". Don't waste your time or money on this site because that's all you will do if you play here.
By Lisa K.
Response from Cosmoslots· Dec 13, 2024
We’re sorry to hear about your experience and appreciate your feedback. We want to assure you that all our games use certified RNG technology for fairness, and while wins can vary, we aim to provide fun and fair gameplay. We apologize for any issues with customer service and free coin bonuses. We’re working on improving both areas to ensure quicker, more helpful support and a smoother bonus system. We’re actively making changes to enhance the experience for all players and appreciate your patience as we improve. Thank you for being part of CosmoSlots!
The layout is glitchy and confusing. The daily bonus expires in a day and to play a game you have to log in again after literally just logging in to the website. I tried logging into one of the games, and it said my credentials were wrong even tho I literally just used the same credentials to log into the website. Pretty much all the other social casinos are better than cosmoslots.
By Luke S.
Response from Cosmoslots· Dec 13, 2024
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how frustrating technical issues can be, and we’re actively working to improve the layout and fix glitches to make the site more user-friendly and smoother. Regarding the daily bonus, we’re reviewing the expiration times to ensure players have more flexibility in claiming rewards. We’re also investigating the login issue and working to improve the overall login experience, so you don’t encounter these problems in the future. We truly appreciate your patience as we make these changes, and we’re committed to improving CosmoSlots for all our players.
100% scam had 40 free spins and only won 60 cent. Never in my life I have I been ripped off this bad. People out here are being evil and all will pay upon my death. Or before because you'll probably die much sooner with the attitude yall carry.
By Varshawn H.
Response from Cosmoslots· Dec 13, 2024
We’re sorry to hear about your experience and understand your frustration. At CosmoSlots, we aim to provide a fair and enjoyable experience for all players. Free spins and promotions are based on luck, and while results can vary, we’re always working to improve. If you feel something went wrong, please reach out to our support team so we can look into it. We appreciate your feedback and are committed to making CosmoSlots better for everyone.
