Excellent service
Great service.
By Ivey M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
222 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Copiers,Fax Machines,Printers,Panaboards,Refurbished Equipment,Accessories,
Copyfaxes (copyfaxes.com) has 222 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 194 reviews with 5 stars · Clear filters
Great service.
By Ivey M.
The product I received was exactly what was ordered and delivered to my front door as planned. Sales staff was very responsive when asking questions and service team was extremely helpful with support.
By Jason R.
We placed our first order for one reconditioned printer. It turned out we had ordered the wrong product! Sy is very knowledgeable and caught our error, saving us time and hassle. We would definitely order again.
By Colonial P.
Sy was great to work with and very patient with my customer's changing needs. He did a great job and I will definitely try them again!
By David Collins ;.
Sy at COPYFAXES is always eager to help. I have purchased two machines from him and when I need toner he is just an email away. Thank you Sy for the amazing customer service!
By Dan F.
The printer in our office ended up failing after many years of use. Turned to these guys when looking around for the same model but knew it would be refurbished. The first one had some misfortune during shipping and was having complications printing. Contacted them, let them know what it was doing and they sent another one to replace it. The second one had better luck making its way to us and has worked outstandingly so far. They even took the unfortunate one back. Would recommend this company to anyone. Thanks for helping get our office back up to speed.
By Josh
As a new notary signing agent in mid 2021 there is a shortage of new dual tray laser printers going around. After a lot of searching with no luck I began to look for refurbished models and stumbled upon these guys. Before ordering I called and spoke with Sy who is very knowledgable and even asked if I was a notary. Needless to say, he hooked me up with exactly what I needed. Not to mention shipping was lightning fast and I got my very well packed printer quickly. Setup was a breeze and so far it works flawlessly after testing everything. Sy also knew I'd be needing a jumbo size toner and helped me get that as well. Talk about service. I highly recommend Refurb Experts!
By Valiant V.
I found them randomly a couple years ago looking for a printer on the internet. I was looking for a MICR printer and they hooked me up with a printer that was perfect for our needs. Great mix of price and durability. It was exactly what we needed. Then when we were looking to replace our office printer, They helped me pick the perfect printer and it has worked great. I ordered a second one for my other office I liked it so much. Since then I have bought several printers and I always order my toner. Usually when I call I get Sy. He is great, but even when he is not there I get great service. Highly recommended.
By Jake M.