:) love enamels
:). <3 I love making jewelry love enamels
By Guest C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cool Tools is a family-owned, women-owned company in Jefferson, Wisconsin, making tools and supplies for metal clay, jewelry making, enameling, and metalsmithing. We've been at it since 2006.We design and manufacture our own metal clays and tools, and we carefully pick the rest of what we carry. Every tool gets tested by people who actually use it, often in their own studios. We're a small but mighty team in a warehouse in rural Wisconsin (with a few office cats). When you order, someone here packs it. When you write to us, a real person writes back.Whether you're making your first ring or your hundredth, we're here to help you create with confidence. Mistakes are normal, trying again is encouraged, and no question is too basic.Our only official store is cooltools.us.
Cool Tools (cooltools.us) has 70 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 65 reviews with 5 stars · Clear filters
:). <3 I love making jewelry love enamels
By Guest C.
I love ordering from you!! Great and fast service!!
By customer
I received an immediate response to a question I had about using a gift card. Pleased with the quick, personal answer to a customer question.
By John
Has most of what I need, delivery is great and tools always good quality. Perfect shop for Metalclay needs
By Linda A.
J'ai commandé depuis la France. L'envoi à été rapide. Me colis bien emballé. Je recommande à 100%!
By Marn
They are a great company to do business with. Prompt with delivery. Thank you 😊
By Charlene H.
I ALWAYS find what I’m looking for and enjoy new possibilities at Cool Tools. Thank you for offering classes and tutorials on your products.
By Pamela C.
Customer service is excellent! They are very timely with shipping. I've been purchasing from them for about 4 years or so and I have never had a problem! And the products are always top notch. And have never had to return a product. They are the best supplier that I purchase from! I highly recommend purchasing from them! 5 ☆ from me!
By Tammie H.