For me it was a great experience because I ordered a leather cap and I received a cloth one of very poor quality.
For me it was a great experience because I ordered a leather cap and I received a cloth one of very poor quality.
By Anaise V.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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190 reviews
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Coolspod is listed under Malls & Marketplaces in San Francisco, California.
Coolspod (coolspod.com) has 190 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 81 reviews with 1 star · Clear filters
For me it was a great experience because I ordered a leather cap and I received a cloth one of very poor quality.
By Anaise V.
My products were marked as shipped 2 weeks ago and USPS tracking says they’ve still not received them. Nothing has arrived. Going to assume it’s lost. Also I contacted support about my concern and haven’t heard back in 3 business days.
By Customer
I Steven Johnson, address 2540 Frederick Douglas apt 4D 10030, ordered a barber jacket from coolspod, tracking number usps 420100309200190287128000007402. I never received the jacket though it says delivered 3 days ago. My contact is 347 872 0682.
By Steven J.
I ordered chef jackets on 10/04 It's 10/17 I haven't received anything no email I have a tracking number that doesn't show me anything paid 70 for 2 jackets where is my stuff or my money this is ridiculous
By Steve R.
Response from Coolspod· Oct 18, 2022
Hi Steve, We truly apologize for this problem. To help us locate your order and assist you further in this matter, we've sent you a request via Trustpilot. Otherwise, you can reach out to us directly at [email protected]. We are more than happy to make things right for you. Looking forward to hearing from you soon. Thank you!
I placed an order on 9/18. Here we are at 10/6. I still have nothing. I read that it could take up to seven days to make and a few more for shipping. I placed my order in plenty of time. I need it by the 1st. I emailed asking for tracking info and didn't hear anything. So I emailed again. I got a vague reply saying it's coming, but not by the time I needed it...and still no tracking. I then replied back asking for a refund and to cancel my order. Crickets. No reply. Bottom line this company sucks and will take your money. DO NOT USE
By Whitney
The products are so tiny in comparison to what is represented. I will not use this company again.
By TODD B.
Still have not received my order Won’t make the mistake of ever ordering from or referring this company
By Turtle
I think it’s not good idea to put an hat in a thin and small bag. The hat was crushed. I order an hat (42 $) not a pizza.
By Fernando/vincenzo I.