Staff was great
Staff was great. Food and wine were excellent. Excellent experience.
By Todd C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plan your Key West vacation at Cool Key West, the premier Key West travel guide to hotels, restaurants, activities, tours and things to do in Key West.
Cool Key West (coolkeywest.com) has 244 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 236 reviews with 5 stars · Clear filters
Staff was great. Food and wine were excellent. Excellent experience.
By Todd C.
Ease of setting up the rental and professional staff.
By David B.
Clean, organized and friendly staff. Got us in an out as quick as possible with the crowd they were servicing.
By Andrea B.
It was a very pleasurable experience renting from Cool Key West. They were extremely thorough checking us in, ensuring sure we understood the functions of the golf cart, explaining where we could park, and how to return the cart when our rental was complete. We highly recommend them for your rental.
By Sherri R.