Reservation was easy
Reservation was easy, check in was smooth, staff was very helpful. They even provided a shuttle back to our cruise ship.
By Wesley H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plan your Key West vacation at Cool Key West, the premier Key West travel guide to hotels, restaurants, activities, tours and things to do in Key West.
Cool Key West (coolkeywest.com) has 244 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 236 reviews with 5 stars · Clear filters
Reservation was easy, check in was smooth, staff was very helpful. They even provided a shuttle back to our cruise ship.
By Wesley H.
Great equipment and very convenient parking for free near Duval Street. All the employees were great and helpful.
By Martha Gay R.
Great times!
By customer
We had a blast exploring Key West in our little 4 seater car! The booking process was easy, prices were reasonable, and the staff was friendly. There's a line when you get there so make sure you follow their recommendation to arrive 30 min prior to your reservation!
By Kim M.
Easy to find, professional staff, good equipment good value
By Chuck C.
Great experience
By Jim J.
Great trip! Very informative
By Sean D.
We got off boat Little early and let us go when we got there. Very fun would recommend it to anyone to go there very nice place
By Penny K.