Excellent service
Excellent service
By Irene
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plan your Key West vacation at Cool Key West, the premier Key West travel guide to hotels, restaurants, activities, tours and things to do in Key West.
Cool Key West (coolkeywest.com) has 244 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 236 reviews with 5 stars · Clear filters
Excellent service
By Irene
We had an amazing experience renting an 8-seater EZGO golf cart from Key West while visiting via cruise ship! With only 5 hours on the island, this was by far the easiest and best way to get around. The cart was clean, well-maintained, and drove smoothly, making it perfect for our group. The staff was friendly, professional, and made the rental process quick and easy. Picking up and dropping off the cart was seamless, and it allowed us to see so much of Key West in such a short time. Highly recommend this rental to anyone visiting the area!
By Daniel D.
Pick up and drop off was super easy. Great service!
By Marcy N.
Everyone was friendly and helpful. It was exactly what we needed. I would highly recommend.
By Connie M.
Great service and very friendly. We have rented from them twice and we will definitely rent from them again.
By Kelli W.
Very nice employees. Excellent experience.
By Dulce and Michael M.
Everything was great and so easy
By John B.
Great service at the desk and good quality vehicle.
By Edwin C.