CoolCat CasinoReviews of coolcat-casino.com

I won 2800 dollars they told me I cannot withdraw as I am in South Africa and I mist open a crypto wallet total scam

Account was blocked without any explanation. 3 times contacted support but they just turned off the chat. I had an amount in my balance. Beware! Don't register at this casino!

Please stay away from this casino. They will give you the run around and never pay you your money. The customer service is horrible.

Coolcat has blocked every method for withdraw! No checks, no crypto, no wire if you have a joint checking. I opened up and individual checking as instructed for a wire, and they are still coming up with excuses not to payout! DO NOT PLAY AT THIS SITE As a last resort i have had success issuing a fraud alert through my credit card and having my buy ins reversed!

This casino is horrible. I wouldn't recommend anyone play here.

They are a big rip off they owe me 2400.00 they also kept making excuses about how to send me my money I still have not got it......

They are crooks. Do not let them tell you they need your bank statement. All they need is wire info. They will have you jumping through hoops forever. Try lucky Creek casino .

I've been using Cool Cat for many years. I requested a withdraw on Dec. 16th. Since then, I've been dealing with trying to get my docs approved. They keep telling me that my address doesn't match. I told them right, because I moved over 1.5yrs ago. It's almost a month and I'm still dealing with this address change so that I can get my payout. I don't understand, why CoolCat, you all can't figure out that I need you all to update my address in your system. I'm not sending docs based on the address you have in your system, it's based I where I live now. Their website indicates they're just a call or chat away. Well, there is NO PHONE NUMBER, the chat people confirmed that. Also, if your chat people are helping people, please make sure they're looking at the persons information and/or what they said they submitted. Stop giving people the impression that you're actually looking at anyone's issues. Sam Adams is apparently my "host". Sam, you're not doing a good job right now. Frederick Jones, never emailed like they said they would, Victor was going to be handling my case moving forward, but they weren't available after I resent the docs I was asked to resend again, and there was David Marino. He did okay, but said exactly what everyone else said. I resent all my documents in one email altogether again. David said I could reach out tomorrow since it generally takes 24hrs to process. Even though I submitted the forms almost over a month ago! I'm loyal to a fault until I'm not and when I'm not, I'll do whatever it takes to get the word out that a company is not worthy.