Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
14 reviews
Cool Beams®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Cool Beams®, your premier destination for personalized laser-engraved products. We specialize in creating a wide range of custom items that make perfect gifts for any occasion. Our product line includes custom cutting boards, drink coasters, etched glassware, personalized drink tumblers, jewelry, glassware, pet products, sports awards, and other home goods. Each item can be tailored to your preferences, ensuring that you receive a one-of-a-kind piece that reflects your unique style.As a small business, we pride ourselves on delivering exceptional customer service, fast response times, and the highest quality products. We understand the importance of attention to detail and strive to exceed your expectations with every order.Whether you're shopping for birthdays, holidays, weddings, graduations, anniversaries, or other special occasions, we have the perfect gift for you. Our custom products are not only functional but also serve as a lasting keepsake that will be treasured for years to come.At Cool Beams®, we are committed to making your gift-giving experience as seamless and enjoyable as possible. We believe that the personal touch we add to our products sets us apart from the competition, and we can't wait to create something special just for you. Browse our selection today and discover the perfect personalized gift for your loved ones.
Cool Beams® (coolbeams.com) has 14 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 14 reviews with 5 stars · Clear filters
I ordered some custom coasters for a Christmas party and they turned out amazing! The ordering process was very simple and the coasters arrived on time. The coasters themselves turned out better than I had hoped and I will certainly be ordering from this company again for holidays/birthdays!
By Kenzie W.
Communication was excellent! Heather engraved two water bottles that we gave our 10 and 6 year olds for Christmas. Heather provided great options. She did a test engraving to make sure the image would come out as we had envisioned. Really happy with her service.
By Adam N.
Love love the beautiful inscribed ornaments.. the detail the order was quick and perfect
By Amy
We love our custom tumbler! Great design, fast service, and excellent quality. Will use Cool Beams again!
By Amanda P.
I always like to shop locally if possible, and I had a fantastic experience with cool beams! Heather was incredibly helpful in personally creating the visions I had in mind even though they weren’t on the website. I ordered a set of coasters, a cutting board, and some glasses off the website, and she helped me with a custom set of wine glasses, as well. They were a huge hit at Christmas! High quality, fast shipping, and exceptional customer service. My new go-to site for gifts!
By Caitlyn W.
Purchased the walnut paddle style cutting board as a gift. Quality board and the engraving was beautiful. Got it sooner than I expected, too. Will definitely be placing more orders.
By Kara L.
