CooktwigReviews of cooktwig.com

They resolved my issues ,but should have not been an issue . My account should have not been charged in the first place.

تم التواصل من قبل فريق الدعم

Problema solucionado por Raj

Me hicieron pagar una cantidad sin saber porque es. Me dijieron que iban a reembolsar y del momento sin respuesta

Fui enrolado sin mi conocimiento

Quick response from customer service

Emily was quick to respond when I was over charged and helped get things sorted out. Thank you!

Here is my story. I ordered, for $9.99, a seed bundle. I could see it on my Discover card acct. A few days later, I had an unauthorized charge, of about $63, on my Discover acct. This charge was declined by the Fraud Dept at Discover. I checked my cooktwig acct and found that my $9.99 charge was not a seed bundle, but VIP MEMBERSHIP. I disputed this charge with cooktwig. In one day, I got a response from Kenny, escalation dept. He agreed to remove the charge from my acct if I left a review. So, this is my review. Not happy that I was led to believe I was buying a seed bundle and it was changed to something else I did not authorize. I am happy that I got a quick response from Kenny. Cooktwig has to see my review and then my acct is credited. I hope this happens as promised! Max Hotz