great service
great service
By Jimmie
Response from Cook's Direct· Jun 22, 2017
We thank you very much for your comment and hope you enjoy both the 12 product Zap timers!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values: We really care - We care about each other, our work and the company. We are passionate about what we do. We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer. We figure it out - We are creative and innovative thinkers and seek the best answer for the customer. We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments. We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.
Cook's Direct (cooksdirect.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 134 reviews with 5 stars · Clear filters
great service
By Jimmie
Response from Cook's Direct· Jun 22, 2017
We thank you very much for your comment and hope you enjoy both the 12 product Zap timers!
Have used Cook's Direct for supplies and equipment for years. Always good product, and quick delivery. .
By Holt
Response from Cook's Direct· Jun 19, 2017
Thank you very much for your feedback and we are very happy that the Bouffant Caps were what you needed and that they delivered when you needed them.
I received what I ordered in a timely manner and at the correct price.
By William
Response from Cook's Direct· Jun 1, 2017
Thank you for your feedback! We are very happy that you received your order as expected!
Excellent Service.
By customer
Response from Cook's Direct· Jun 2, 2017
Thank you very much for you response!
frying pan works great. shipping was on time. thanks john
By John
Response from Cook's Direct· May 25, 2017
Hi John, Thank you very much for taking the survey! We are very pleased that you are happy with the pan and the timely shipping. Thank you!
Their products are better quality than most stores carry and they are not too expensive. Received my order fast and on time.
By LeeLee9
item is exactly as described, shipped quickly and I am pleased with the transaction.
By PayPal
Ordered 3 carbon steel pans. They shipped quickly. One was on back order but it arrived shortly after first shipment. The order shipped from Cooks Direct did not have any packing materials in the box but the contents arrived was fine. The labeling on the outside of the box did have it marked fragile. I found the best pricing at Cook's Direct. Will order from them again.
By Janice