Loved the product
I was honestly shocked at the quality and the early arrival of my order! It was worth every penny!!!
By shaequilla
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values: We really care - We care about each other, our work and the company. We are passionate about what we do. We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer. We figure it out - We are creative and innovative thinkers and seek the best answer for the customer. We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments. We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.
Cook's Direct (cooksdirect.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 134 reviews with 5 stars · Clear filters
I was honestly shocked at the quality and the early arrival of my order! It was worth every penny!!!
By shaequilla
Excellent! Item as described and shipped quickly!
By PayPal
Aside from selling great products, their customer service beats any other business. They went extra mile to replace the product I received that was damaged most likely due to transportation. I'm extremely satified and I plan on purchasing products from them near in the future. We need more businesses like cook's direct!
By Hakmo
I had bought these bags from another company and I paid much more and waited months for delivery. You folks did a wonderful job!!
By Karen
looked online for the vollrath 68085 pan that gets a lot of attention from review companies and Cooksdirect had a great price on it with the shipping added on. will buy again
By John R.
items arrived fast, customer service was great, and everything was exactly as expected! would strongly recommend for anyone's kitchen needs.
By brad H.