God products, good service and good price.
I think that the title of this review says it all...
By David Spanierman SEO and C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
214 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values: We really care - We care about each other, our work and the company. We are passionate about what we do. We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer. We figure it out - We are creative and innovative thinkers and seek the best answer for the customer. We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments. We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.
Cook's Direct (cooksdirect.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 134 reviews with 5 stars · Clear filters
I think that the title of this review says it all...
By David Spanierman SEO and C.
The entire ordering, purchasing and shipment process was great. Easy, fast and very responsive. The price I paid for a KitchenAid Commercial 8 Qt. stand mixer was fantastic. Saved me more then $500 off the list price and several hundred more then any other internet price I could find. I will do business again with Cook's Direct based on my experience this purchase.
By Very H.
My husband and I love it. The size is perfect for us to enjoy a second cup of coffee on the patio. And it stays hot:)
By Wendy
Had just what I was looking for at a good price.
By Steven
Very nice expirience, great service, fast deliver, best price and no BS!!!! what else could you ask for in business? Thank you.....
By Ammel
The ordering process is simple and efficient, and my items were delivered really fast! My baking sheets were most reasonably priced at Cook's Direct, and they were excellent quality!
By Laurel
This seller is highly recommended. Excellent customer service, reasonably fast shipping.
By Gaius G.
I ordered Vollrath Wear-Ever 5314 Heavy Duty half size 13 gauge aluminum bun/sheet pan - 17-3/4 x 12-7/8 twice. I had to send them back both times because they were either scratched, dented, or the wrong product. The company was very kind to refund my money, but I still do not have a quality pan. I am so surprised Cook's Illustrated recommended them, unless the company has changed hands.
By PayPal