ConvertKitReviews of convertkit.com

We were collecting a lead through a form we created on ConvertKit. All of a sudden, they shut down our account. Now we can't even export all of our contacts we collected through the form anymore. We've paid thousands of $ on paid ads to get the leads and they didn't give us a choice to export them. There is a lot of email service providers such as GetResponse, Aweber so on and so forth. Avoid them at all costs otherwise, you will be wasting a lot of money and time. I really hope you won't make the same mistake we did.

I recently transitioned from Mailchimp to Convertkit as they seemed to be very promising in terms of automation. When I transferred all my contacts to Convertkit, they locked my account and first wanted proof. This is actually very good as nobody likes spam. But it took about 4 days until they unlocked my account. Customer support was very slow and I wasn't able to send out a few important emails. Yesterday my account got locked again. They have a Gumroad integration, which you need to be careful with. Without warning or more information, clicking on one button will import all of your Gumroad contacts, locking your account again. I immediately contacted them to undo this and unlocking my account. Today is the launch of a big sale that we've been working towards for months and now I'm unable to send out any emails because my account is locked again. They customer support is slow and they do not care at all for the work of their costumer. As I pay enough, I was hoping for better support and not getting locked out so much. I cannot rely on Convert and it's for sure not helping my business! I would not recommend Convertkit to anymore. It's a big mistake of me to sign up with them.