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Suppresses the genuine voice of consumers in favor of corporate interests. My review was deleted for no apparent reason.
By sichiwata
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
81 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1998, ConsumerAffairs has helped people confidently choose the right products and services through verified consumer reviews, expert research and buyers guides.
ConsumerAffairs (consumeraffairs.com) has 81 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 65 reviews with 1 star · Clear filters
Suppresses the genuine voice of consumers in favor of corporate interests. My review was deleted for no apparent reason.
By sichiwata
To our Government! Stop wasting money on departments that do nothing... Why have this department? Contacted them about Graysonline which is a massive issue by checking reviews, Facebook pages and other websites. I call them and they take notes only she said... I called ACCC that you think work side by side the same day to get more information about Graysonline and was told a federal order is getting placed on them to contact all clients during covid re mis advertising.
By JOHN A.
This is a company PAID by the companies it has listed. A relative is in True Value corporate and told me that they pay them for leads as well as to help make "low star" reviews go away. I think the only legit consumer site is consumer reports the non profit company.
By Crappy H.
I was checking on home warranties on consumeraffaris.com. I had not even viewed the entire page when my phone rang. It was one of the companies I was reviewing. While the caller was throwing me his sales pitch another one of the companies called. And the calls just keep coming! My email was bombarded with more junk. I would suggest you only consumeraffaris.com if you are very lonely. I want to call who fits my requirements and budget.
By NiteMove
Consumer affairs is not an honest review company. I put in an honest and appropriate review of Amazon ripping me off. Guess what it was denied. That tells me oh Jeff is paying consumer affairs to pick and choose what reviews go thru. Don’t rely on their reviews, they are dishonest!!
By Vicki Gonzales C.
I wrote an honest review of an ongoing situation I am having with a certain company, straight facts, no profanity, it was never published. I get the feeling consumer affairs is not really trustworthy.
By James
Wanted to get a house moving cost estimate. ConsumerAffairs claimed they could do that. Began to answer questions on a succession of pages. BUT, got suspicious when questions became irrelevant to moving costs. Checked out TrustPilot reviews. Happily, this saved me from stepping into the maw of aggressive and irrelevant marketing. And, my thanks to those folk who have reported their experiences.
By FiniteLoops
They censor reviews! I really don't know what kind of Consumer Affairs platform they are if they are not interested in honest reviews. What's the point
By Mel W.