It was very easy to sign up and the…
It was very easy to sign up and the customer service representative was very informative.
By Steve M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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385 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Concord Auto Protect we offer the highest quality vehicle coverage for all makes and models. Our award winning customer service and claims team is on hand 24/7 to help our customers get back on the road quickly and safely. Please feel free to call 1888-399-2811 or visit www.concordautoprotect.com to get a free quote.
Concord Auto Protect (concordautoprotect.com) has 385 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 263 reviews with 5 stars · Clear filters
It was very easy to sign up and the customer service representative was very informative.
By Steve M.
This review is for the buying experience only...warranty doesnt go into effect until Apr 2019....hope the service received when I have my first claim is up to the same quality...
By Jeff F.
The customer service was great. The flexibility to accommodate Customer’s need was commendable!👍👍👍
By Stephen A.
Ralph was excellent to work with, very customer service oriented, after getting haggled and pressured at dealer when buying second car, I came back to Concord for extended warranty on 2013 prius because of my experience working with Ralph earlier in the year. He answered all my questions and concerns, is extremely trustworthy and individualized my policy to meet needs on both of our cars. When everything is said and done, I saved 35% dealing with Concord and almost 100,000 extra warranty miles for 5.5 years instead of 3.
By Dave Y.
Professional and courteous individuals. I'm very happy with the service so far.
By Sean
Called Concord based on the review of the 8 best companies...Concord was listed #2. Spoke to Jeff, who explained in as much detail as I asked for, the features and benefits of the contract. He also offered a couple incentives, which I accepted. I particularly like the fact that Concord is not a broker...they handle everything in-house.
By David A.
Quick, easy, comprehensive. Thousands less than any other offer for a high mileage vehicle with better coverage.
By Chad B.
Mr. Taylor was very nice and was able to set me up with an exceptional and affordable, perfect for me, auto protection plan. Thank You
By Steven H.