Empty Promises To Sick People Who Nees Help
oncerto Care Los Angeles is the newest branch of a national company. I am a Blue Shield of CA patient. Blue Shield utilizes them to review high risk patients and help keep you out of the hospital or urgent care by doing various levels of home health care based on your risk. I could not be more disappointed in a company. They come in and promise the world in regards to the benefits the will provide ( that i drastically need). Once they leave your house, they are gone. No help, no plans, ignores communication. Also, you cannot find any names of who to even complain to. Or even an office manager's name. The only email listed is the same email list for the whole country. I've logged a complaint with Blue Shield. But if you are offered this program - it's free! - stay far away. I've never been more disappointed I need help. And now I've wasted a month talking to them about empty promises I traded finding a company that will actually help me I would do a zero rating if I could.
By Anaiah P.