Thursday, November 5, 2026 · Customer reviews of US businesses
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Our vision at CompleteCase.com™, is to allow those filing for uncontested divorces to do so in an accurate, inexpensive and efficient manner. This innovative site is the first of its kind, it enables those considering divorce to prepare their own forms on-line without expensive attorney's fees and without confusing and untidy divorce kits or books. Our site is designed to walk you through the on-line forms system and produce quality, state-specific divorce documents complete with directions on how to file your divorce in accordance with individual state laws. We offer a discreet and inexpensive way to obtain a divorce.
CompleteCase Online Divorce (completecase.com) has 634 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 17 reviews with 2 stars · Clear filters
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By KAREN D.
Response from CompleteCase Online Divorce· Nov 1, 2021
We appreciate your feedback, we are happy we were able to connect with you and address your concerns. Please let us know if we can help with anything else!
Well it says 139.00 cost but it was 299.00
By Cynthia H.
I ended up having to hire a lawyer and the lawyer was less expensive than all the hidden fees this company charges. $299 is for them to type up the papers and that’s it. If that’s what you’re looking for then go ahead but if you want them to help file and/or give you any sort of legal advice, pony up. Spent over $700 and I’m still not divorced. After explaining my situation they continued to take my money making it seem like they could help me. Just to string me far enough along past their no refund policy.
By Rebecca
Response from CompleteCase Online Divorce· May 4, 2020
Hi Rebecca, if we were able to resolve this matter to your satisfaction we would hope that you would update your review for us. Or, if there is anything that we still need to help you with, please let us know so that we are able to better assist you at this time. We appreciate your time and look forward to hearing back from you. Melissa T
If you need to get a fefund back lookout because it takes along time ive been trying for 3 weeks now be sure to read fine print .
By Susan W.
Most of the papers done can be obtained for free from your local clerks website. The platiunum service is a waste of time save your 300$ and just go file your papers on your own! You have to pay additional fees on top of the 300$ for shipping. The 300$ is to mail papers on your behalf, most overcharged service by far. Customer service is subpar. Look at all of your options 1st
By Ieshia M.
The service may be ok if the county you live in accepts on-line divorce. $299+$20 for mailing is an outrageous cost for divorce papers. Generic divorce papers can be found on line for free for any county. I understand the convince but now I have to pay a lawyer to get a dissalotion and to make sure the papers are correct. I should get $150 back. Nothing was accomplished. Now I'm inconvenienced. People do some research and Google EVERYTHING!! It's FREE!
By Rachel H.
I would not recommend using this company. I wanted to use 3 step but they no longer support Arkansas due to the courts being too picky on paperwork and they were losing too much money on returned paperwork so I came here despite the shaky reviews. When I put my information in but hadn’t made the purchase yet they called me wanting me to make the purchase over the phone, despite me saying I was uncomfortable giving my credit card number over the phone, seemed pretty desperate. Turns out I should have contacted my court system first because they don’t like any online service being used and they already had a simple system in place where you essentially just sign on the dotted line so I wasted $300 on Complete Case. Fine, I’ll accept that, my mistake even though they sure were happy to take my money to send me paperwork I am sure they knew wouldn’t work. Then I got a $19 subscription fee, apparently even after paying them $300 if you still need help with your paperwork or need to print anything off you have to pay them $19 PER MONTH or they lock you out of everything. This might be in the fine print somewhere but I sure never saw it, I reviewed all the emails they sent me and it is never mentioned. Seems super shady to me, they definitely don’t have the customer’s best interests in mind. They did however cancel the subscription and send me a refund moments after I called them, that’s the only reason I am giving them 2 stars instead of 1. I’m not saying this company is worthless but I would say be aware they are only out to make money, hopefully you can use them as they use you.
By Jeremy
Response from CompleteCase Online Divorce· Oct 12, 2018
Thank you for taking the time to rate your experience with our site. We appreciate your feedback. We have not been able to find an account under your name "Jeremy". If you can please provide us with your case number or the email used to create your account. We will be waiting for your response to further assist you. Thank you and have a wonderful day.
It is rare, very rare that I rate anything poorly!! There were errors on my file (which opened with a Pennsylvania label to file when I am filing in Kentucky. Were Kentucky forms). I requested the errors be fixed and also that CompleteCase create the Joint Motion for Re-submission that my Judge asked for. They said they would fix errors and did, but did not send to me the joint motion. I called and asked again. Waited a day and called to ask what the status was. I was told they did not have a form and that I would have to talk to the court and see if they had a template or something I could use to create one. I asked. The court did not and could not give me advice. I was left to try to make one up that would cover legally our re-submission of the corrections and that my husband and I would both have to notarize. Looked all over internet for something to use and found no template. Took a bit of my time! Found a definition of what a Joint Motion for a submission is and so now hopefully what I "made up" will work. I thought CompleteCase was complete.
By KYgirl
